Documentation

Addon domains: Brief explanation and instructions When you sign up for a Nuagerie web hosting package, the first domain registered and/or associated with your account is called your primary domain name. However, you are able to host an unlimited number of domain names (with their own standalone websites and email addresses) on a single account. These... Can I transfer my license? You can transfer your license to another Nuagerie customer at any time. However, the following must be met: Must have been 90 days since purchase. Must be an Owned or One-Time license. How to transfer a license You, the license owner, must open a ticket with us. The new owner must register an... Common HTTP errors and how to troubleshoot them 100, 200, 300 Series codes HTTP status codes ranging from 100 to 199 are informational codes. If a browser is attempting to access a website and these codes are returned, they are normally not displayed onscreen. They are simply internal codes for the browser’s reference. Status codes ranging from 200 to... Commonly Used Port Numbers When configuring your web server settings, you could be asked to enter a particular port number for a certain application or service. Below is a list of frequently requested port numbers you could use with your Nuagerie server: HTTP Port - 80 HTTPS - 443 FTP - 21 FTPS/SSH - 22 POP3 - 110 POP3 SSL -... Dedicated Server vs Managed Web Hosting If you're a business trying to develop a web presence, you've likely seen the terms "dedicated web hosting" and " web hosting" everywhere. In this post, we'll go over the differences between managed web hosting and an (unmanaged) dedicated server. What Is Managed Web... Domain Name Privacy Almost 1.9 billion records containing personal data have been compromised between January 2017 and March 2018. 75% of information breaches occur due to external hackers and data attackers. The average expense of a single data breach can be as high as $3.62 million. Seeing how harmful information breaches can be,... Downloading and Using FTP Software Programs Below you will find links to download popular FTP programs: Free FTP Programs These programs are free to download and use. Filezilla (Windows, Mac and Linux) http://filezilla-project.org/download.php (make sure to get the “client” version) WinSCP (Windows only)... Error with my Registration? Thanks to our powerful backend service, our registration system should be as simple and pain-free as possible. However, there will be times when our fraud detectors will not allow you to continue with your purchase. If at some point during or after your registration, you see an error message that involves... FTP settings for addon domains FTP stands for File Transfer Protocol, which is a standard network protocol used for the transfer of computer files between a client and server on a computer network. You may FTP files to an addon domain in two ways: Through your primary domain To FTP files to an addon domain, use the same... How to Add Privacy Protection to a Domain Name Domain Privacy Protection hides your information from the WHOIS, a global resource for information on domain names and their owners. Nowadays, the WHOIS is unfortunately often used by individuals to collect data and then solicit the owners. Even worse, they can use that information for the purpose of fraud or... How to Change Your Email Password To change the password for your email: Log in to your CPanel Under Mail, click on Email Accounts Scroll down to the list of existing email accounts, find the email account for which you wish to modify the password and click on the Change Password link Enter and confirm the new... How to Choose a Good Domain Name Your domain name is your online identity, and will (hopefully) stay with you for a long time, therefore it's important to choose the best possible domain name for your needs. A domain name consists of a main name (example: mywebsite), followed by a Top Level Domain, or TLD (example: .com). Some... How to Connect to your Nuagerie Client Area Welcome to Nuagerie! In order to be able to access your various services, you need to access your Nuagerie Client Area. You can do so by clicking the link on the top right of the website called "Client Area", clicking here, or by typing  https://www.nuagerie.com/client-area into your... How to Create and Manage Email Accounts Each hosting account allows you to create one or more personalized email accounts. The allowed number of accounts is displayed in the left menu of cPanel's home page (along with other statistics and information). To create a new email account: Log in to your cPanel. Under Popular... How to Redirect an Email Address What is an email redirection? Email redirections allow you to forward a copy of every email received at an address to another email address. For example, if you have two different accounts, joe@domain.com and jsmith@domain.com, you could forward all messages sent to joe@domain.to to jsmith@domain.com, to avoid... How to Retrieve the Complete Header of an Email In order to resolve an unwanted email (spam) or bounce or failure problems with your email, our support team needs you to provide the detailed header of the message in question. This header contains all the information about the servers involved in the exchange of the message, the path taken by it, and the... How to Upload Files with FTP File Transfer Protocol (FTP) is a standard method for transferring files to and from local and remote computers. While the protocol has been around for many years, it remains a flexible and popular choice due to its ability to queue and transfer large batches of files, support paused and resumed transfers,... How to accept an SSL certificate warning page Once you've finished creating your website, you're probably going to want visitors to see all your hard work. However, if you haven't bought an SSL certificate, that might be a bit more difficult than normal. Modern web browsers - Chrome in particular - are currently pushing websites to have an... How to add a CNAME record A CNAME record is utilized to map an alias name to a true domain name (often known as a canonical domain name). They're normally used to map a subdomain (for example, blog.mydomain.com) to another domain name that actually holds the content. From the customer's point of view, everything looks as... How to open and access support tickets You can easily open a Nuagerie support ticket – or check the status of an existing one – through your Nuagerie Client Area. To do so, please follow these steps: Log in to your Client Area: https://www.nuagerie.com/client-area Click on the Tickets tab Click on... How to set up an Addon Domain The addon domain function in cPanel allows you to host additional domains on your Nuagerie account. Each addon domain will appear to be a separate website to your visitors. If you wish to host an additional domain on your Nuagerie account, you must first purchase the domain. You may do so through your... Limits and Restrictions of Shared Web Hosting Shared hosting plans are subject to account and server limitations. For a complete list of resource limits, please visit our official Cloud Web Hosting page and click on the "See the detailed list of packages" button. Each of our packages have a list of the features, resources available and the storage... Reasons to Migrate your Business to the Cloud When your website or eCommerce store starts becoming sluggish and your hosting provider has no solution, it is time to consider moving to a brand-new hosting platform. Unsatisfied hosting clients have plenty of options to choose from - standard shared hosting, dedicated server hosting, virtual server hosting,... Should I upgrade to VPS? Most blogs and small business websites online run on shared web hosting plans. Shared hosting is economical and a great place to start; however some webmasters find that they outgrow the shared hosting resources provided as their businesses grow and need to upgrade to a more powerful solution such as Virtual... The Difference between SSD and Magnetic Storage Drives The world of computer system storage devices can be a sea of confusing jargon and a veritable alphabet soup of acronyms, like Solid-State Drives (SSD), Magnetic Drives, Optical Drives, Magneto-Optical Drives (MO). Collecting and keeping consumer information is important if you want to know who to reach and the... What causes excessive shared web hosting server usage? On a shared web hosting server, all users share a finite amount of resources at any given time. If at any point, one customer on the shared server begins to use excessive resources, it negatively impacts the website and email performance of all other customers sharing that same server. The Nuagerie system... What happens once my domain expires? Once your domain expires, it immediately ceases to resolve on the Internet until it is renewed. While the exact dates may vary depending on the domain type, most domain types managed under ICANN (including .com/net/quebec domains) follow the following domain lifecycle: Upon domain expiration, domain ceases to... What is a Content Delivery Network (CDN)? A Content Delivery Network, or CDN, is used to bring the visitor important website content at high speeds and with peak performance. The priority of a CDN is to reduce latency, or in other words, reduce the amount of time it takes to load a website. Typically, latency is caused by two factors: routers and... What is my server IP address? An Internet Protocol (IP) address is the series of numbers used to locate computers and other resources on networks. Your Nuagerie dedicated or shared hosting service is associated with an IP address. When a user enters your website’s URL into a browser, it is matched with the associated IP address...